What is SankalpTaru and how does it work?
SankalpTaru foundation is on a mission to add greenery on Earth and in the process help support rural livelihoods and create environmental awareness. We leverage IT as an enabler. Our online platform provides the convenience to plant trees from anywhere in the world and our unique GPS and social technologies help planters to track their plantation and also build an emotional connect with their trees.
What are the steps involved in planting a tree at SankalpTaru?
Please follow these simple steps to plant trees online with us:
Step 1: Follow the link www.sankalptaru.org and click on ‘Plant Now’ icon on the homepage
Step 2: Register yourself to land on our planting page
Step 3: Once registered, you may select the location where you wish to root your tree or choose a
reason for plantation (i.e. zodiac, faith or festival), enter the number of trees you wish to plant and
continue to the order summary page for payment procedure
What all login/registration options are available to plant trees online?
You may follow a simple registration process available on our web portal for registration. This will help you with easy and happy plantation with SankalpTaru.
How can I select a plantation location?
Planters can choose any of the plantation location available on our planting page. SankalpTaru has selected sites wherein there is a pressing need to plant trees and thus we always attach a social theme to the whole program. Our site selection process follows a diligent analysis covering various aspects e.g. environmental impact and social theme study, NGO partner evaluation, tree species selection, survival rate, post plantation care and community participation.
Can I choose a display name? Where all it will appear?
Yes, you can choose a display name which will appear on the virtual tree planted by you on SankalpTaru portal.
Can I attach wishes or memories with the planted tree?
Yes, of course. SankalpTaru gives you an opportunity to tag your emotions with the planted trees. You can choose from a long wish list available in the website.
At one of the plantation step, I was prompted to print a certificate. What is it?
As soon as you plant a tree at SankalpTaru portal, you are given option to print an e-certificate for yourself. This certificate is completely editable, therefore you can customize its content as per your wish. As soon as changes are saved, the certificate is emailed to you. Also, the certificate can be posted on your Facebook wall if you select an option to do so.
Tip: If you are gifting a tree to someone, you can customize the certificate accordingly.
I clicked on ‘Return to Forest’ button available on ‘Certificate step’, what happens next?
As soon as you click on the button, you are redirected to forest page and you get to see your
virtual tree planted with the display name of your choice. Your contribution also goes up by the
number of trees that you have planted. You can check your contribution or also see trees exclusively
planted by you by clicking on “Go to My Forest” button available on the left-hand side panel.
What is a tree profile and how can I check it?
Every tree planted in SankalpTaru Forest has a profile. You can check profile of a tree by clicking
on the virtual tree shown in the forest page. The tree profile shows information related to date of
plantation, your tagged wishes, real tree photograph and geographical location on the map (latter
two are only shown if the real tree has been planted, otherwise it shows the placeholder message).
How can I view the growth of my planted trees?
Regarding updates on growth of trees, we will share an annual update report of the plantation site where you have made contributions. The report will have details of the collective health and survival rate of trees, along with data on impact generated and latest pictures from ground. We do not share individual tree growth update.
I just planted a tree on SankalpTaru Forest, what happens next?
As soon as you plant a tree on the portal, following events take place:
• You receive an e-certificate via email
• A real tree is planted at the location chosen by you and you are confirmed back about the same via
an email
• Your tree profile page is updated with planted sapling photograph and location map
I planted a tree few months back with SankalpTaru, could I still spot my tree on the portal?
Yes, you can. You just need to use same login credentials and click on “Go to My Forest” button
available on the left-hand side panel. You would be able to see your exclusive forest with saplings
planted by you.
I can see a panel on left hand side of the forest page, what information does it carry?
The main forest page panel shows:
• Total contribution of SankalpTaru community in terms of total trees planted and Co2 absorption expected from planted trees
• Total contribution of you as an individual or your organization in terms of total trees planted and Co2 absorption expected from planted trees
• List of recent planters which shows date and trees planted by them
• Go to My Forest button (redirects to your exclusive forest)
• Total contribution of SankalpTaru community in terms of total trees planted and Co2 absorption expected from planted trees
• Total contribution of you as an individual or your organization in terms of total trees planted and Co2 absorption expected from planted trees
• List of recent planters which shows date and trees planted by them
• Go to My Forest button (redirects to your exclusive forest)
I contributed to SankalpTaru through my company's fund raising platform, how do I know utilization about my contribution?
As per the policy, for any amount of contribution received from it’s donors, SankalpTaru is committed to notifying them about the plantation of their trees. The notification includes – sharing of plant photo, it’s location on Google map and beneficiary details. This process ensures transparency in our operations and also notify users about the utilization of their funds. This process is even followed wherein due to confidentiality or data privacy reasons, donor details are not shared with us and therefore remain anonymous; we strive to be transparent with those donors as well.
When will I receive my goodie bag?
Goodie bags are usually dispatched in the following month after plantation, and tracking details are shared once shipped.
What should I do if my goodie bag is delayed?
Your goodie bag is in process and will be dispatched soon as per the monthly dispatch schedule.
What does the SankalpTaru goodie bag contain?
The goodie bag may include farmer-sourced items like cumin, dry apricots, turmeric, raisins, eco-friendly cutlery or similar seasonal products.
Can I donate my goodie bag to someone else?
Yes, we can donate your goodie bag to people or children in need on your behalf.
Can I opt out of receiving the goodie bag?
Yes, we can note your request and avoid sending the goodie bag for your contribution.
Why is my blockchain link not working?
The blockchain link may be temporarily down due to a technical issue, and our team will resolve it at the earliest.
Can my blockchain tree be traded?
No, blockchain is only used for transparency and unique tree verification, not for trading.
How can I get my tree ID and forest link?
We can share your Tree ID, tree URL and e-Forest link once your plantation details are available.
How can I track my planted tree?
You can track your tree through the e-Forest link, QR code, tree page, geo-coordinates and plantation image.
Why is my e-Forest showing zero trees?
This may be a dashboard sync issue, and we can share your correct e-Forest link after checking your order.
Why are my trees visible in two different accounts?
This can happen when orders are linked to different logins, and we can help merge or guide you with both e-Forest links.
Can I move my e-Forest from my corporate email to my personal email?
Yes, we can move your e-Forest to your personal email after verification.
Can I hide my name from the tree page?
Yes, we can replace your name with Anonymous on the tree page after your confirmation.
Can I unlink trees from my name or forest?
Yes, we can unlink the trees from your profile after verifying your request.
Can I get updated photos of my tree every year?
Individual yearly photos are not available currently, but GPS location and project-level updates may be shared where possible.
Can I visit my plantation location?
Yes, you can visit the plantation site with prior notice of 10 to 15 days, so our on-ground team can coordinate the visit.
Can I meet the farmer beneficiary?
Yes, a visit can be arranged through SankalpTaru, but direct farmer contact details are not shared for privacy and safety reasons.
Can I get the beneficiary’s phone number?
We do not share farmer phone numbers, but our team can coordinate any visit or update request for you.
Who takes care of the planted trees?
The trees are cared for by farmer beneficiaries or our on-ground team, depending on the plantation model.
For how long are trees maintained?
Trees are monitored and supported as per the project model and SankalpTaru’s maintenance process.
What happens if a sapling does not survive?
If a sapling does not survive, it is replaced during the next suitable plantation cycle.
Why does my sapling look dry or weak?
Newly planted saplings may look weak due to transplant shock, but they usually recover with proper care.
Why does my tree look mature and not newly planted?
Some trees are planted in suitable seasons and later allocated to donors to ensure better survival.
Are trees always planted on the selected date?
Trees are planted or allocated as per season, project feasibility and plantation schedule.
Can I request plantation on a specific date?
Yes, you can request a preferred date, but final plantation depends on feasibility and project conditions.
Can I plant tomorrow?
Online plantation usually needs 2 to 3 working days, so next-day plantation may not be possible.
Can I plant trees physically at the site?
Yes, physical plantation can be arranged for eligible drives with prior coordination, minimum quantity and confirmed location.
Can I plant trees for a birthday or memorial?
Yes, you can plant or gift trees for birthdays, memorials and special occasions through SankalpTaru.
How do I gift a tree to someone?
Select the tree or project, choose the gift option, add recipient details and customise the certificate.
Will the gift recipient receive the email and certificate?
Yes, the recipient receives the gift email, certificate and plantation details, and you are usually marked in copy.
Can I customise the plantation certificate?
Yes, certificate customisation is available as per the selected option and required details.
Can certificates be issued in another language?
Yes, certificate language can be customised if the preferred content is shared correctly.
When will I receive the final gift certificate?
The final gift certificate is shared on the scheduled gifting date along with plantation details.
Why did I receive a basic certificate after payment?
The first certificate may be an order confirmation, and the final customised gift certificate is shared on the scheduled date.
Can I correct the name on my certificate?
Yes, certificate name corrections can be updated and shared again after verification.
Can I change the name on a tree after tagging?
Once a tree is tagged through the system, name changes may not be possible.
Why are physical tags not placed on trees?
We use digital tagging because physical tags may get damaged, removed or lost due to weather and farming activity.
Can I get a physical metal tag on my tree?
Physical tags are possible only in select offline community plantation cases and may involve additional cost.
Can I choose the tree species?
Species selection depends on project type, location, climate, farmer need and availability.
Why was lemon planted instead of mango or neem?
The final species is selected based on local suitability, farmer requirement and ecological conditions of the project.
Can I plant Banyan, Peepal, Neem or Mango?
Fruit trees can be planted on farmer land, while native trees like Banyan and Peepal are usually planted on community land.
Can I plant trees near my society or private location?
We do not usually plant on private or residential land, but we can suggest the nearest suitable project site.
Can I suggest my own plantation location?
Custom locations are generally not accepted unless the site fits SankalpTaru’s plantation model and operational feasibility.
Can all my saplings be planted at one location?
Yes, this can be explored for eligible bulk or offline plantation requests based on location and minimum quantity.
Is there any discount for bulk tree planting?
Bulk discounts are not generally available, but special donor benefits may apply as per contribution size.
How can I plant trees in bulk?
Bulk plantation can be done through the website or by sharing your requirement with our team for suitable project support.
Can I plant 5,000 trees?
Yes, large plantation requirements can be handled through a customised proposal based on location, species and impact goals.
What is the minimum quantity for an in-person plantation?
In-person plantation usually needs advance notice and a minimum plantation quantity based on the project.
How do I make payment if the website payment fails?
You can complete payment through an alternate payment link, QR code, UPI or bank transfer as shared by the team.
Can international donors make payment?
Yes, international donors can contribute through available international payment options like PayPal or bank transfer.
Can I pay in cash when I visit India?
Yes, cash payment in Indian currency can be accepted with valid ID details as per compliance requirements.
Can I get SWIFT details for payment?
Yes, SWIFT or bank transfer details can be shared for eligible international contributions.
Can I transfer payment directly to SankalpTaru’s bank account?
Yes, bank details can be shared and you need to send the payment screenshot after transfer.
What if my payment is deducted but I did not receive confirmation?
We will verify the payment status and update you once the amount is reflected or reversed by the gateway.
Why is my payment showing pending?
Pending payments may be due to gateway delay, and you can use the QR code or alternate payment option to complete the order.
Can I cancel my order?
Cancellation can be reviewed only if plantation processing has not been completed.
Can I get a refund for a mistaken order?
Refunds can be processed after checking the order status and confirming eligibility.
Do I get an 80G certificate?
Yes, eligible donors receive an 80G certificate for their contribution.
Can I get Form 10BE for my donation?
Yes, Form 10BE can be shared after the required filing and account verification is completed.
Can I get ARN for my donation?
If ARN is not available, you can use the valid 80G certificate for claiming tax benefit.
Do beneficiaries have to pay for the trees?
No, beneficiaries do not pay for the trees as the plantation is supported through donations and sponsorships.
Who owns the land where trees are planted?
Trees are planted on farmer land, community land or project land depending on the plantation model.
Do I own the tree planted on farmer land?
Your contribution supports the plantation, but ownership and fruits remain with the farmer beneficiary.
What happens to the fruits from donated trees?
The fruits belong to the farmer who nurtures the tree and may be used by their family or sold for income.
How are donation funds used?
Donations are used for plantation, maintenance, farmer support, operations and impact monitoring.
Is my donation safe with SankalpTaru?
Yes, donations are processed through official channels and plantation details are shared for transparency.
How do I know my tree is uniquely assigned to me?
Each tree is digitally tagged with a unique Tree ID, geo-coordinates and blockchain-backed verification where applicable.
Why was my order planted in a different location?
Some programs are cause-based and not location-specific, so plantation location may change as per operational feasibility.
Why is my order still showing processing after plantation?
The order may show processing if related items or backend updates are still pending.
How long does it take to plant after order placement?
Most online plantation orders are completed within 2 to 4 working days, depending on project conditions.
Can I retrieve old tree details if I lost my email access?
Yes, we can help trace your old trees using your name, old email, employer details or order information.
What should I do if I cannot login or OTP is invalid?
Please share the error screenshot or screen recording so our technical team can check and resolve it.
Can my account credentials be reset?
Yes, account login support can be provided after verifying your registered email ID.
Do I need an E-code voucher to donate?
E-code is mainly for corporate sponsors, and individual donors can proceed without it.
Can I place orders for different delivery addresses?
Yes, please place separate orders for separate goodie delivery addresses to ensure correct tracking.